The Shipping Process

Wherever you are in the world, we can ship a Fast Tent to your door. For our customers who do not regularly import products, the process of international shipping can seem complicated but it really is quite straightforward. This brief guide outlines the typical shipping process.

During the quotation stage we will provide you with an estimate of the shipping costs and we will confirm with you the INCOterms, sometimes known as ‘terms of trade’. The INCOterms makes it clear who is responsible for each part of the movement – i.e. loading/unloading and import duties/taxes.

Typically we will ship your tent under the INCOterm ‘DAP’(Delivered At Place). This used to be known as DDU (Delivered Duty Unpaid). This means we arrange and pay for the shipping but the responsibility for paying any import duties / taxes lies with the the receiver.

We will then generate all the export paperwork, typically a commercial invoice in GBP and a packing list, bills of landing (sea freight) and airway bills (air freight). For shipping to some countries a certificate of origin is required and this is generated by our local Chamber of Commerce, to which we are a member.

The commercial invoice will contain the correct commodity codes (HS Codes) – so you can confirm any local duty and tax rates locally.

If you do not have your own preferred shipping agent broker in place at destination we can arrange for one to assist you via our logistics partners. Our partner, Neon Freight is part of the Cooperative Logistics Network and the British International Freight Association.

We will then confirm shipment booking details with routing and transit time approximates. (Weather can affect things!)

Don’t forget to give us full contact details for the person receiving the delivery and if there are any specific requirements for delivery. Ie. Tailift, drop shipment, hours of opening etc.

Get In Touch

Directions to Rhino

  • Stockery Park Farm, Holmes Chapel Road, Holmes Chapel, Cheshire, CW4 8AS
  • +44 (0)1477 750777
  • Monday-Friday 8am to 5pm

Mail Us

Built by Think Optimised